To view our catalog, registration is required. In a few clicks, you can  have access to the biggest online catalogue for children’s clothing.

To join our site you must visit www.soguada.com. Click on the Subscribe button at the top; sign in and access the registration page.

Your stores, your email address and VAT number. Make sure you have this information available before registering: the process will be even faster!

After registering, check your e-mail address: you will receive the registration notice and then you can immediately go shopping!

After registration, you can access to your personal area. Here you can change your personal and business data, shipping and billing addresses at any time, always saving changes before leaving the section.

Always in your Profile, look at the status of your orders, view the shipment track and download the corresponding invoice.

If you have forgotten your password, all you have to do is to click on Password Forgotten at login. By entering your email we will send you instructions to change your password and access our portal.

If you need support for registration, write to support@b2bkidsfashion.com and give us your telephone contact and we will call you back to give you all the necessary support.

Our minimum order is only 400€.

Buying on Soguada is very simple. Just click on the item you want, select the size and click on "Add to cart". A confirmation window will appear with a link to the cart to proceed with the purchase. You can continue your shopping and go to the cart later.

When you are ready to make the purchase, you will have to go to the "Shopping Cart" section: here you will see the summary of your order.

At this point you will have to select the country of shipment, the type of shipment and enter the coupon code in case there are promos in progress. By clicking on "Confirm Order" you can proceed with the purchase.

An item is available if you can select the size and quantity. If the size box is red, it means that unfortunately it is not currently available in our warehouses.

No, you can only order the items available in our online catalog.

Absolutely yes. Each item is shipped with a tag, packaging and original warranty certificate.

To complete the purchase you must reach the minimum order of 400€: verify that the cart is complete and proceed with the payment.

All prices in the catalog are VAT exempt. The VAT is applied to the closing of the order on the total price.

To view the status of your order, you must log in to your account by clicking on "Profile" and enter the "My Orders" section, where you can view the status and track the shipment, as well as view the related invoice issued for the order placed.

No, it is not possible to edit an order. If you have already paid and you have problems with your order, you can write to support@b2bfidsfashion.com and request assistance.

Soguada uses the SDA courier for shipments in Italy and DHL courier for shipments outside Italy.

No, it is not possible. If the courier does not find the recipient on the day of delivery, he will automatically schedule the delivery for the next day.

Soguada ships to all the countries of Europe and to a large part of the extra-European territory. To be sure that your country is included, contact our Customer Service and request more information.

The shipping price varies depending on the country concerned. See our Shipping page to get all the details of the country-by-country costs.

For some countries and types of orders the system does not automatically calculate the cost of shipments. In this case, contact our Customer Service directly to get the details of the costs of your order.

Of course, during check-out you can select the "Withdrawal in stock" option. This option is free.

Sure. Also in this case it will be enough to select the option “No, thanks. I organize the withdrawal" and follow the instructions to organize the withdrawal directly in our warehouses.

The return must be made within 7 days from the date of delivery of the order.

The return is only possible if the product is incorrect or damaged.

There are no return costs. Soguada will take care of the shipping costs of your package and will contact the courier directly for collection at your address.

To proceed with the return you must:

Access your personal profile in the "My orders" section

Click on "Return request" and fill in the required fields

Wait for our approval of the request by e-mail with a returns code.

Returned products must be complete with original packaging and tags. They must not have been used, modified and customized.

Inside the package you will have to include the email received with the return authorization.

Of course, contact our Customer Service and we will cancel the return request.

Once we receive the package with the returned products, our Customer Service will see it to check the status. Once we acknowledge that all the return conditions have been met, we will proceed with a credit note.